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Kelly Johnson

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Kelly Johnson

AI generated image of a hotel lobby with a robot woman

A Year in Review: Reflecting on 2024

  • 6月 13, 2025
  • 3 読むのにかかる時間
  • Inside TY
A distant view of a couple, a man with short hair and a woman with long black hair, stand in front of a window, looking out onto an aquarium of fish from their futuristic, pastel purple and pink hotel room.

How to Boost Direct Bookings with Effective Data Use

  • 5月 19, 2025
  • 3 読むのにかかる時間
  • CDP

What is a Customer Data Platform (CDP)? Learn How It Drives Success for Hotels

  • 5月 19, 2025
  • 5 読むのにかかる時間
  • CDP
Create the hotel with a futuristic guest experience and two happy guests man and woman. Bright, Purple interior.

From CRM to CDP: The Data Shift Hospitality Needs

  • 5月 19, 2025
  • 3 読むのにかかる時間
  • CDP

The Value of Personalization for Hotels: Are Personalized Experiences Essential for Hotel Guests?

  • 6月 19, 2025
  • 4 読むのにかかる時間
  • Insights
A woman holding a magnifying glass and looking closely at some human figurines

How to Segment Guests’ Data for Tailored Experiences

  • 6月 19, 2025
  • 5 読むのにかかる時間
  • CDP
Woman Making Heart Shape With Hands At Music Event

Taylor Swift is Coming – Is Your Hotel Ready for It?

  • 5月 19, 2025
  • 3 読むのにかかる時間
  • Insights
The Changing Landscape Of Hospitality In 2024 Embracing Authentic Experiences And Customer Feedback To Drive Innovation And Brand Evolution

The Changing Landscape of Hospitality in 2024: Embracing Authentic Experiences and Customer Feedback to Drive Innovation and Brand Evolution 

  • 6月 19, 2025
  • 2 読むのにかかる時間
  • Insights
Short Staffed and Overwhelmed? How to cope with less (hu)manpower

Unterbesetzt und überarbeitet? So Kommen Sie mit weniger Arbeitskräften aus

  • 5月 19, 2025
  • 3 読むのにかかる時間
  • Insights