Trusted by 100,000+ partners
Customer Experience Platform (CXP)
Improve quality and rankings based on surveys and reviews across the web, respond to all feedback with the help of AI, actively market your reputation.
Customer Data
Platform (CDP)
Merge customers’ footprint into single profiles, understand your audiences, market to them, measure the return of campaigns and messages.
chatAI Platform
Provide answers faster than humanly possible, ensure personalized recommendations for more bookings and lower operational costs.
Trusted Partner
150+
Global & Local
We operate with a team of 150+ people globally and locally in 100+ countries
1m+
Trusted Data
We aggregate public&private customer data for 1m+ accommodations
95%
Integrations
Connected with 95% of your customers’ data and review partners out of the box
97%
Top-rated Support
97% support satisfaction rate from leading global chains
Hospitality & Travel
Serving partners from hospitality to search engines, DMOs, Tech Startups, TMCs, and more
99/100
Product Quality
99/100 Hotel Tech Report Quality Score (working hard to get the last 1% right)
There is no other tool at this level of excellence capable of providing actionable truths built from a foundation of statistical analysis. Trust me, TrustYou is the only one.
“I’m using TrustYou Analytics and the dashboard to get an overall overview about the reputation. TrustYou groups all reviews and we receive data that can be clustered and analyzed. We save time and we gain knowledge about the individual hotels and the entire group. TrustYou delivers the right data to identify strengths and weaknesses that help us to learn what the guest wants and needs.”
“We have been using TrustYou for four years now. The daily monitoring and daily downloads of reports is an essential feature for our quality department. Our goal is to meet the needs of our customers by delivering the best value for money experience to improve the customer journey and learn from them during and after the stay.”
TrustYou is the only viable solution to ensure the quality of all service providers in our region. We are even more pleased that with the additional introduction of the TrustYou guest surveys we can also see an increase in direct bookings.
We are using TrustYou’s Marketing, Surveys and Guest Feedback Analysis. Working with TrustYou gives us insights about what guests are saying about us. For us, getting actionable guest data and digging deep is essential to make the most impactful changes and to drive our product and offers.
[TrustYou] feeds into the decision making of all areas of the organization. The data helps to validate all initiatives put into practice in the organization as we can measure the effects on customer’s satisfaction instantly.
Respond to feedback with AI. Engage your best audiences.
Provide answers fast.
Transform insight into impact!
Our platforms collectively aggregate public and private customer data for 1m+ accommodations, 100k partners are trusting our services. We operate in more than 100 countries with local and global teams of 150+ employees in a 100% remote setup.